who we are

Who We Are

Ambient Services Group has been providing commercial building services to the heart of Sydney since 2017. Known for our high-quality delivery of complex refurbishments and critical infrastructure projects, we initially came together as a team that specialised in air-conditioning, refrigeration, and mechanical services.

However, what Ambient does now is far greater in scope. We haven’t lost those core capabilities, but we have built on them, accruing a huge pool of expertise, talent, and resources to deliver a unique service to our customers – something that other providers couldn’t supply: 

Complete 360° facility maintenance

difference

What Makes Us Different

What separates Ambient is how we unify so many different trades under one roof. We’re actively recruiting the best tradespeople in the industry, creating a collaborative environment that mixes skill sets to discover, design, and implement effective solutions.

And we do this for our clients every single day.

No matter what the project is, no matter the size of the task, our team always delivers to the same high standards. Ambient was built around three core values of quality, integrity, and innovation, and it’s our ongoing commitment to these values that makes us a provider of choice for so many. We’re a young team that is approaching facility maintenance in a new way; we don’t tell you it can’t be done – we work out how to do it.

values

Our Values

We don’t settle for the conventional answer. We look at all of the options available, because if there’s a way to squeeze out more benefits, find longer lasting solutions, improve cost efficiency – then that’s the way we’ll do it. Our approach isn’t different for the sake of being different, it’s so we can uncover the value that is being overlooked.

There is artistry to be found in every trade. We look for talent that are striving for mastery of their craft, people that can do their job with precision, speed, and the utmost in quality. This expertise is what we, as a company, celebrate – and it’s what keeps our level of service set at such a high bar.

Real customer service means finding out the unique needs of our clients from the very beginning. It means having conversations, working out how to deliver their ideal vision for their assets. It’s about providing answers that we know will work, backed by evidence and results, not trying to sell a pre-packaged tool right off the shelf.
Sustainability is where Ambient has set our sights. We’re always on the hunt for new research and emerging technology to move us toward better practices. Our aim is to keep energy efficiency high and environmental impact low, equipping Sydney’s buildings for a greener, more sustainable future.
We value direct communication with all stakeholders. Ambient is completely open and transparent In every service that we provide. We are confident in delivering a consistent level of quality, showing our clients every single process that goes into the final result.
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“Proper Facilities Maintenance adds value to your assets, minimises downtime, and protects your people. Talk to someone that can get the job done right.”